At Charity.Africa, we are committed to protecting your privacy and ensuring that your personal information is handled with the utmost care and confidentiality. This privacy policy outlines how we collect, use, and safeguard your personal information when you use our platform. Charity.Africa does not collect or store sensitive financial information. Instead, we partner with trusted third-party payment gateways to securely manage financial transactions.
By using Charity.Africa, you agree to the practices described in this privacy policy. If you do not agree with the terms set out here, please do not use our platform.
Charity.Africa is a social platform dedicated to making charity donations simple, secure, and efficient across Africa. Our platform enables users to easily fund digital wallets, convert funds into unique Transaction IDs, and send them to recipients without requiring their banking details. Recipients can convert these unique Transaction IDs, back into funds through third-party payment providers integrated via APIs, such as Paystack and Flutterwave.
Charity.Africa is not a financial or banking service provider. We do not collect, store, or manage any financial details of our users directly. All financial transactions on our platform are facilitated and processed by our partner payment gateways. By using Charity.Africa, you are consenting to the collection, use, and sharing of your personal information as described in this policy.
We collect different types of information from and about users of our platform, including the following:
When you sign up or interact with Charity.Africa, we may collect the following personal information:
We may collect non-personal information about how you use the platform, such as:
We use cookies, web beacons, and similar tracking technologies to enhance your user experience. These technologies allow us to remember your preferences and deliver content based on your interests.
We use your personal information for the following purposes
We use the information collected to operate, maintain, and improve Charity.Africa. This includes:
Your personal information (such as name and contact information) is used to facilitate donations, provide confirmation of your donations, and communicate any important updates regarding the status of your transactions
We may use your contact information to:
You may opt out of receiving promotional emails by following the unsubscribe link in our emails, but you will still receive critical account-related communications.
We use your personal information to ensure the safety and security of our platform. This includes:
We may use or disclose your personal information to comply with applicable laws, regulations, legal processes, or government requests.
Charity.Africa does not process or store any financial data such as credit card numbers or bank account details. All financial transactions made through the platform are enabled by our partner payment gateways, such as Paystack and Flutterwave. These partners are responsible for processing donations and transferring them to recipients' accounts.
We recommend reviewing the privacy policies of these payment gateways to understand how they handle your financial information:
Charity.Africa is not responsible for the privacy practices or data handling by third-party payment processors.
We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties in the following cases:
We may share your personal information with service providers who help us operate the platform and provide services, such as hosting, customer support, analytics, and email delivery. These service providers are bound by contractual obligations to protect your personal information.
We may disclose your personal information if required by law or in response to valid legal processes, such as a court order, government request, or subpoena.
If Charity.Africa is involved in a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner or successor entity.
In all other cases, we will only share your personal information with your consent.
We take data security seriously and have implemented measures designed to protect your personal information from unauthorized access, loss, alteration, or disclosure. These measures include:
However, please be aware that no method of data transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes described in this privacy policy, including to satisfy any legal, accounting, or reporting requirements. Once your information is no longer needed for these purposes, we will securely delete or anonymize it.
If you wish to delete your account, we will remove your personal information from our active databases, but certain data may be retained for legal or compliance purposes.
You have the following rights regarding your personal information:
You have the right to access and update your personal information stored in your account. You can update your information by logging into your account or contacting our support team.
You can request that we delete your personal information, and we will comply, unless we are required to retain certain information for legal purposes.
You may opt out of receiving promotional emails from us by following the unsubscribe link in those emails. Please note that you will still receive account-related emails even after unsubscribing.
Charity.Africa operates in other regions outside your clime, and your personal information may be transferred to and processed in countries outside your home country. These countries may have different data protection laws than your country of residence. However, we take steps to ensure that your personal information is treated securely and by this privacy policy.
Charity.Africa does not knowingly collect personal information from children under the age of 18. If we discover that we have inadvertently collected information from a child under 18, we will take steps to delete that information promptly.
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new privacy policy on our platform and updating the “Effective Date” at the top of the policy. We encourage you to review this policy periodically to stay informed about how we protect your personal information.
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Thank you for trusting Charity.Africa to make a difference in the lives of those in need across Africa.